Lesson Fees:

 

Course fees for group lessons or Private vary for each location. For specific details please contact Water Skills directly. All fees must be paid in advance of the start date of classes. Swimmers will not be allowed to participate in any swimming lessons until the fees are paid in full.

 

Payment:

You will be billed for the whole class block prior to the lesson start date. Tuition fees must be paid in full by the due date. Water Skills cannot guarantee your enrollment if payment is made after the due date.

 

Refunds/Cancellations:

Cancelling the course

No refunds will be given on or after the day of the first lesson unless for medical reasons.

Course cancellations must be made by emailing the following address: info@water-skills.com

Cancelling a single lesson

We cannot guarantee a replacement lesson if a class is either cancelled or missed. Subject to availability, Water Skills will offer a catch up session. Please note:

i) Notice must be given at least 48 hours before its scheduled start time;
ii) Only one catch up lesson can take place per class block;
iii) Cancellation of shared lessons – semi-private or group – will only occur when all parties cancel the shared lesson;

iv) The catch up lesson offered to replace the cancelled lesson could be taught by any Water Skills instructor;
v) The catch up lesson of the cancelled shared lesson will be a shared lesson; the parties are not entitled to individual catch up lessons to replace the cancelled shared lesson;
vi) The catch up lesson must take place during the class block period in which the cancelled lesson was booked and cannot be carried forward to subsequent class blocks;

vii) No credit will be given for cancelled lessons;

viii) There is no replacement class, credit or refund provided due to pool closures for maintenance/repairs during class block periods, including issues with water temperature.

ix) Lessons in outdoors pools will be held under all weather conditions, except thunder and lightning, in which case, the instructor will cancel the lesson and the tuition fees will be fully refunded (not credited to your account).

Please note that in exceptional circumstances, Water Skills reserves the right to cancel lessons and courses.

 

Supervision:

All parents/guardians are responsible for the supervision of their children, except during the swimming lesson. They must stay throughout the duration of the lesson.

 

Appearance:

For the safety of themselves and others, jewellery must not be worn during the lessons.

Medical Conditions and Individual Needs:

Water Skills cannot accept responsibility for the medical condition or other needs of any swimmer unless a full disclosure of the details has been made to Water Skills by the swimmer or the parent or guardian of a swimmer when first registering the swimmer for lessons, or following any medical condition being confirmed during a course of lessons after the swimmer has been accepted for tuition.

Valuables:

Water Skills will not accept liability for the loss of or damage to any personal effects brought to any lesson and you are therefore requested to ensure that no valuable items are brought to the swimming lessons.

 

Behaviour:

In the event of a swimmer, parent, guardian, sibling or other associate refusing to obey an instruction from a member of staff, behaving in an unruly manner towards a member of staff or any other person, or causes damages to equipment, the swimmer shall not be permitted to continue with classes. Water Skills shall then have the right to terminate the contract without further notice and without being required to offer any credit or refund to the swimmer and the swimmer shall not be accepted for any future course organised.

 

Transmission of Infections:

Any swimmer known to be or found to be suffering from any infectious ailment or condition will not be allowed to participate in the lesson and it is the responsibility of each swimmer or (in the case of a child swimmer) the parent or guardian of the swimmer to ensure that the swimmer is fit and well enough to participate. Water Skills will not accept liability for any infection passed to a swimmer by another swimmer on the course or in the pool.

 

Physical contact:

Lessons are mostly run with the instructor in the water with the student. In these classes, in order for the instructors to properly execute the lesson, they will need to physically handle the student in a professional manner to provide support in the water, and to convey correct stroke techniques